Tenant Terms of Service

1. Agreement to Terms

By accessing or using 2DSM – Online Booking System for Service Businesses, you agree to these Terms of Service and all applicable laws. If you do not agree, you may not use the service.

2. Services Provided

We provide a SaaS platform for tenant organizations to manage their business, including tenant administration, content/product management, subscription billing, and integrations (as available in your plan).

3. Account Responsibilities

• You must provide accurate and complete registration information.
• You are responsible for safeguarding credentials and all activity under your account.
• You must notify us immediately of any unauthorized access.

4. Subscription and Billing

• Plans, pricing, and billing cycles are published on the platform.
• You agree to pay applicable fees and taxes.
• Cancellation and refund policies follow platform rules.

5. Tenant Data and Compliance

• You are responsible for the legality of the data you upload or process.
• You must obtain all required consents and legal bases for end-user data.
• You may not upload unlawful, infringing, or harmful content.

6. GDPR and Data Processing

We are the Data Controller for tenant account data, and the Data Processor for tenant business data. We process tenant data only on documented instructions.

Please review our Privacy Policy for full details.

7. Security and Confidentiality

• We apply reasonable technical and organizational security measures.
• Both parties must protect confidential information.

8. Service Availability

We aim to provide stable service but do not guarantee uninterrupted availability. Maintenance windows may occur with prior notice where feasible.

9. Intellectual Property

All software, documentation, and branding belong to Floating Energy Limited Ireland or its licensors. You receive a limited, non-exclusive, non-transferable license to use the service during the term.

10. Termination

• You may cancel according to platform rules.
• We may suspend or terminate for material breach or unlawful use.
• Data handling after termination follows the DPA terms.

11. Limitation of Liability

• We are not liable for indirect or consequential damages.
• Total liability is limited to fees paid in the last 12 months (where legally permitted).

12. Indemnification

You agree to indemnify us for claims resulting from unlawful use or breach of these Terms.

13. Changes to Terms

We may update these Terms from time to time. Material changes will be announced via the platform or email.

14. Governing Law

These Terms are governed by the laws of Floating Energy Limited Ireland’s jurisdiction, unless otherwise required by applicable law.

15. Contact

• Company: Floating Energy Limited Ireland
• Email: support@ireturn.life
• Phone: +353-830687699

Appendix A: Data Processing Terms (Summary)

A1. Processing Scope

We process tenant business data only to provide and maintain the service, as instructed by the tenant.

A2. Sub-processors

We may engage sub-processors under equivalent data protection obligations.

A3. Data Subject Requests

We provide reasonable assistance to help tenants respond to data subject requests.

A4. Incident Notification

We notify tenants without undue delay after becoming aware of a personal data breach.

A5. Return/Deletion

Upon termination, data will be returned or deleted according to tenant instructions and legal requirements.